1. Introduction
GurukulCabs ("we," "our," or "us") is committed to protecting the privacy of our customers ("you" or "users"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, mobile application, and any other services we provide. By using GurukulCabs, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: This includes your name, phone number, email address, and other contact details you provide when you book a ride.
- Location Data: We collect your precise or approximate location data to provide real-time ride tracking and efficient route planning.
- Payment Information: We collect payment details, such as credit/debit card information or other payment methods, to process your transactions.
- Usage Data: Information about how you use our services, including your ride history, preferences, and feedback.
- Device Information: Details about the device you use to access our services, including your IP address, device type, and operating system.
3. How We Use Your Information
We use the information we collect to:
- Provide and manage your bookings and ride services.
- Process payments and send receipts.
- Improve our services and develop new features.
- Communicate with you regarding your bookings, service updates, and promotional offers.
- Enhance safety and security for our users and drivers.
- Prevent fraud and monitor compliance with our terms of service.
4. Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors and customer support.
- For Legal Purposes: We may disclose your information if required by law, regulation, or legal process, or to protect our rights, safety, and property.
- With Your Consent: We may share your information for other purposes with your explicit consent.
5. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will delete or anonymize your data when it is no longer needed.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data, or to object to or restrict certain processing activities. To exercise your rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
Our website and app use cookies and similar tracking technologies to enhance your user experience. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our services.
9. Third-Party Links
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of those sites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or app. Your continued use of our services after any modifications constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: gurukultaxiservice@gmail.com
Phone: 7011916907, 9711409994
Address: GurukulCabs, [Insert Office Address], Delhi NCR, India
This Privacy Policy outlines the commitment of GurukulCabs to maintaining the privacy and security of your personal information. Let me know if you need any specific changes!
